Highlights from support related conversations across all the channels. This is a great place to start if you've been away from Support Driven for a little while. Each highlight has a timestamp at the bottom that's secretly a link to the conversation in the channel that it came from. Click that link and you'll be instantly transported to the applicable conversation as long as it's within our 10k message limit.
One thing to note about #chat-highlights is it's not a place for conversation. If you see a question posted in here that you want to discuss, click the timestamp under the message to hop over to the channel that it came from and continue the conversation there.